Leadership across the globe has over the past decade received a lot of attention. Today’s complex business environment calls for new approaches to leadership. Managers must learn new ways of influencing their colleagues and direct reports, ensuring that they work effectively and efficiently towards attainment of the organization’s goals. In the absence of effective leadership, organizations would fail at developing and benefitting from the full potential of their employees. To remain relevant, it is important that managers in particular focus on building strong leadership skills. This course is equipping managers of financial service providers with relevant knowledge skills and techniques to build their leadership potentials.